Terms of service

PalaceHouse Terms of Service

PalaceHouse is an online store offering cutlery products to its customers. Before making any purchase on our website, it is important that you read our terms of service carefully.

General Conditions

By using the PalaceHouse website, you agree to comply with and be subject to these terms of service. If you do not agree with any of the terms, do not use the site.

Registration

To purchase on our store, you must create an account on our website. The information provided must be accurate and complete. It is your responsibility to keep your account updated and secure. PalaceHouse reserves the right to cancel or suspend a customer's account if there is suspicion that the information provided is not accurate or is being used fraudulently.

Payment

Payment for products can be made through the available options on the website. All payments are processed by third parties such as payment gateways and financial institutions. PalaceHouse is not responsible for any issues or failures that may occur during the payment process.

Delivery

Products are delivered to the address provided by the customer at the time of purchase. PalaceHouse is not responsible for any delays or issues with delivery that may occur due to circumstances outside of its control.

Return Policy

If you are not satisfied with the purchased product, our refund policy is available to assist you. Please refer to our refund policy for more detailed information.

Intellectual Property

All content on the website, including text, graphics, logos, button icons, images, audio clips, and software, is the property of PalaceHouse or its content suppliers and is protected by applicable intellectual property laws. Any unauthorized use of any material on this site may violate copyright, trademarks, and other laws.

Limitation of Liability

PalaceHouse will not be responsible for any direct, indirect, incidental, special, consequential, or exemplary damages resulting from the use of the site or any products purchased through it.

Changes to Terms of Service

PalaceHouse reserves the right to change these terms of service at any time without prior notice. It is the customer's responsibility to read and review the updated terms of service periodically.

If you have any questions about our terms of service policy, please contact us through the available customer service channels on our website.